ANALYST REPORT: In this analyst report, discover how AI-driven algorithms and analyst experience predict how generative AI (GenAI) and related technologies will transform how people work.

Posted: 04 Jun 2024 | Published: 04 Jun 2024

EBOOK: In this e-book, discover how cultivating growth and enhanced productivity amid economic uncertainty can be made simple with the support of AI solutions.

Posted: 04 Jun 2024 | Published: 04 Jun 2024

EBOOK: Optimize employee growth and development to drive retention and business growth. Learn how a unified career hub can help leaders make smarter talent decisions, managers empower employee growth, and employees plan their career journeys. Read the e-book for a dynamic AI-powered approach.

Posted: 04 Jun 2024 | Published: 04 Jun 2024

VIDEO: Creator Studio brings app creation to the hands of anyone in your enterprise. Watch this 4-minute video to see an app creation use case in action: Building an app to help provide recognition gift cards for an outperforming team in a matter of minutes.

Posted: 01 Jun 2024 | Premiered: 01 Jun 2024

EBOOK: Read this e-book to see how you can say YES to investing for the future AND saving costs today, using low-code app development and intelligent automation. By enabling strong, scalable governance and smooth, intuitive experiences, employees are free to focus on driving business value.

Posted: 28 May 2024 | Published: 28 May 2024

WEBCAST: To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.

Posted: 16 May 2024 | Premiered: Apr 16, 2024

EBOOK: In this guide, discover a practical, 3-stage approach for automating and optimizing IT services and operations on a single cloud platform, giving you the ability to govern all things IT while efficiently delivering extraordinary technology experiences.

Posted: 15 May 2024 | Published: 16 May 2024

CASE STUDY: Discover in this case study why Raiffeisen Bank Romania trusts ServiceNow IT Service Management and IT Operations Management as it overhauls the way IT was managed, maintained, and ultimately, the way it delivers an exceptional experience to its users.

Posted: 14 May 2024 | Published: 14 May 2024

EBOOK: There’s a misperception that modernizing your operations with AI and automation is complex and expensive. The good news? It doesn’t have to be. Download this e-book to learn the secrets to unleashing the next wave of productivity across your organization with AI.

Posted: 14 May 2024 | Published: 14 May 2024

EBOOK: Before you can unlock the benefits of GenAI, you first must answer the question: How do I incorporate GenAI into my IT estate? Download this e-book to find out.

Posted: 14 May 2024 | Published: 14 May 2024

ANALYST REPORT: ServiceOps just makes sense. It is practical and makes everyone’s job easier… but how can you adopt without requiring major disruption in day-to-day realities? Find out in this research report.

Posted: 14 May 2024 | Published: 14 May 2024

WHITE PAPER: In this IDC white paper, discover the 5 essential steps for effectively embedding AI into your technology strategy.

Posted: 14 May 2024 | Published: 14 May 2024

WHITE PAPER: Siloed services and operations teams can no longer keep pace with the technological demands of today’s digital-first world. In this guide, you’ll discover 3 approaches for expanding technology services away from traditional silos while still reducing costs.

Posted: 09 May 2024 | Published: 09 May 2024

EBOOK: Businesses need relevant metrics to monitor and manage project value from the outset. But how do they do that? Read on for the answer.

Posted: 20 Apr 2024 | Published: 20 Apr 2024

VIDEO: To learn how to develop and support a scalable investment strategy for digital product development, check out this video by ServiceNow.

Posted: 19 Apr 2024 | Premiered: 19 Apr 2024

BLOG: More organizations are turning to generative AI for its many business use cases. It’s been especially helpful for IT teams that use it for low-code and no-code application development. But, if your organization doesn’t have proper governance and controls, you risk app sprawl and wasted resources. Read on to learn how to establish solid IT controls.

Posted: 19 Apr 2024 | Published: 19 Apr 2024

INFOGRAPHIC: In order to stay competitive, organizations must have the flexibility to keep up with changing customer demands, solve complex issues, and the capability to digitize processes. However, if manual processes and siloed systems are preventing that, you need to adapt. Read on to see how low-code and automation can be the answer you’re looking for.

Posted: 19 Apr 2024 | Published: 19 Apr 2024

BLOG: Consistently delivering a top-notch customer experience across all touch points in your organization is extremely tough. There are challenges to overcome like increased customer expectations and the pressure to reduce costs. To manage this, businesses are turning to automation and AI to optimize the workforce. Read on to learn more about it.

Posted: 18 Apr 2024 | Published: 18 Apr 2024

VIDEO: While AI technology continues to flourish in today’s marketplace, businesses have a fantastic opportunity to learn how to utilize AI in combination with human intelligence to create a modern and efficient customer experience. When combined correctly, this strategy is transforming the CX for customers and businesses. Watch this video to learn more.

Posted: 18 Apr 2024 | Premiered: 18 Apr 2024

EBOOK: In this e-book, discover a practical, 3-step approach to optimizing technology spend and mitigating risk.

Posted: 17 Apr 2024 | Published: 17 Apr 2024

EBOOK: Too many organizations are not generating satisfactory returns on their strategic investments. They are leaving opportunity and money on the table, and their competitors couldn’t be happier. In this e-book, learn how the ServiceNow Now platform can help your organization make sure no opportunities are left on the table.

Posted: 17 Apr 2024 | Published: 17 Apr 2024

WHITE PAPER: Low-code development platforms enable faster innovation and growth by expanding the developer pool. To learn more, read this paper on how low-code development can accelerate your digital transformation.

Posted: 17 Apr 2024 | Published: 17 Apr 2024

LANDING PAGE: Are you ready to drive business results and get more done with low-code tooling on the ServiceNow Platform? Take this assessment to uncover key next steps and best practices no matter where you are on your journey.

Posted: 17 Apr 2024 | Published: 17 Apr 2024

VIDEO: When it comes to creating a sustainable and unified customer experience, consistency and uniformity are the keys. However, for organizations with multiple locations, delivering a consistent CX can be hard. Overcoming the challenges of varied data models and silos requires the right solution. Watch this video to see what that solution is.

Posted: 17 Apr 2024 | Premiered: 17 Apr 2024

GARTNER RESEARCH REPORT: For organizations looking to upgrade their field service management offerings, there are many benefits to an initiative like this. Whether it’s optimizing scheduling, improving CX, or having the ability to offer connected field service and outcome-based contracts will give you the advantage you need. Read this Gartner report to learn more.

Posted: 17 Apr 2024 | Published: 17 Apr 2024