Protegiendo los centros de contacto/llamadas

Un buen flujo de procesamiento de llamadas es vital para la productividad de su centro de contacto / llamadas. En esta guía Paul Kirvan explica cómo reducir las interrupciones de servicio en estos centros.

Kirvan destaca los atributos únicos del centro de llamadas y ofrece consejos para ayudarle a protegerlos de incidentes no planeados.

Vendor:: Genesys
Posted:: Feb 8, 2021
Published:: Oct 16, 2016
Format:: PDF
Type:: Guía Electrónica

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