EGUIDE:
In this expert e-guide, customer experience pro Scott Sachs, President of SJS Solutions LLC, examines the maturation of online video chat as an effective tool in contact centers. Discover tips for architecting personalized customer journeys, and learn how to address some of the challenges of video-based customer service.
EGUIDE:
If you're unaware of what WebEx video conferencing software has to offer, it's in your best interest to educate yourself on its exciting, evolving functionality. In this expert e-guide, learn how WebEx is evolving with the times to provide businesses with top quality video conferencing.
EGUIDE:
This e-guide shares information on the latest video codec technology and explains why business intelligence (BI) must grow to include processes that let IT teams find, examine, exploit, or delete video content.
EGUIDE:
This expert e-guide examines the leading video conferencing vendors and their products, so you can choose the most effective service for your particular environment.
WHITE PAPER:
This exclusive resource examines how your organization can continually increase the business value of video collaboration, from expanding your telepresence outside the boardroom to effective management tools for IT.
ESSENTIAL GUIDE:
The future of video conferencing is here now. Learn how AI and other advanced video conferencing technology is expanding work options far beyond the simple picture.
CASE STUDY:
Polycom’s intensified reliance on an enterprise-wide collaboration environment allows employees, partners, suppliers and even customers to engage one another through any combination of voice and video communications, content sharing, presence awareness and instant messaging. Read on to learn exactly how these features are used and the ROI achieved.
WHITE PAPER:
This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
EGUIDE:
In this expert E-Guide, uncover a list of important questions that should be asked of you and your organization when you are considering a UC implementation. Explore seven phases of implementation for the analysis of the value of UC in each.