Distribution Channel Management Reports

MicroScope – June 2023: Take a balanced approach to security
sponsored by MicroScope
EZINE: In this issue, read about how to help customers manage their security portfolios in a world of increasingly complex systems, discover how insights are providing more opportunities for partners, and learn whether being an MSP is enjoyable or not
Posted: 01 Jun 2023 | Published: 02 Jun 2023

MicroScope

MicroScope – September 2023: Channel pushes on against the odds
sponsored by MicroScope
EZINE: In this issue, we take a look at the struggles and triumphs faced by the channel this year so far. Also read up on possible solutions to the skills shortage, including the opening up of STEM to a more diverse range of students, and the necessity for improving skills on the job.
Posted: 31 Aug 2023 | Published: 01 Sep 2023

MicroScope

Close the Omni-channel Customer Experience Gap
sponsored by IBM
WHITE PAPER: If your customers cannot move smoothly across all channels, their experiences will suffer. Access this guide to learn how you can close the omni-channel customer experience gap and bring online visibility to your contact center.
Posted: 20 Mar 2014 | Published: 31 Aug 2013

IBM

MicroScope October 2014: An issue covering the growth of shadow IT
sponsored by MicroScope
EZINE: An issue highlighting the changing purchasing habits and the need for the channel to have a wide base of client contacts
Posted: 10 Oct 2014 | Published: 10 Oct 2014

MicroScope

Success: Turning Your MSP Strategy On Its Head
sponsored by Intronis
WHITE PAPER: This white paper analyzes overcoming entrenched legacy obstacles and attitudes with a paradigm shift on the part of channel partners. Find out how you can cultivate successful and profitable MSP relationships.
Posted: 22 Jul 2013 | Published: 30 Apr 2013

Intronis

Transition Cloudward
sponsored by TechTarget IT Channel
EBOOK: If you are a solution provider developing a cloud practice, this handbook offers insight on minimizing disruption to your business model when transitioning to cloud, why it is important to transition right now, and transforming your sales strategy.
Posted: 14 Nov 2014 | Published: 14 Nov 2014

TechTarget IT Channel

Omnichannel customer experience takes aim at information silos
sponsored by [24]7 Customer, Inc.
EGUIDE: Omnichannel customer experience strategies break down data silos that have held back multichannel strategies. Read on to learn how to view different channels as part of the bigger picture, gauge your companies investments in each channel, and how the omnichannel approach is presenting a shift in how we think about customer experience management.
Posted: 27 Jun 2016 | Published: 24 Jun 2016

[24]7 Customer, Inc.

Mobility Services: VARS Guide to mobile device management
sponsored by LabTech Software
EGUIDE: Access this expert e-guide to discover the opportunities mobile device management presents for resellers. Gain insight into enterprise mobility plans, mobile device management tools, vendors and what this all means for your business.
Posted: 18 Jun 2012 | Published: 18 Jun 2012

LabTech Software

In Depth: Building a Cloud Platform for the Channel
sponsored by Kaseya International Limited
EGUIDE: This expert guide explores what the availability of cloud services means for channel professionals, how to capitalise on this growing trend, and what to look for.
Posted: 13 Sep 2011 | Published: 13 Sep 2011

Kaseya International Limited

Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise