RESOURCE:
The secret is out about the benefits of using a cloud-based workplace collaboration tool, which companies rely on to increase employee productivity while in the midst of a content tsunami. Participate in our survey today for complete access to a printable chart, and start comparing 10 top cloud collaboration vendors & features for your company.
EGUIDE:
The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
EBOOK:
Assessing vendors and products to find the ideal unified communications platform delivered as a service is complex; this guide will aid your hunt.
EGUIDE:
IT leaders implementing and operating Skype for Business are often concerned about how they can provide excellent call quality and voice performance. So, what can you do to ensure the best experience as you transition to Skype for Business? In this expert e-guide, learn the three key steps for call quality success with Skype for Business.
EGUIDE:
The CPaaS and API market is bustling, with acquisitions and new vendors emerging. Inside, learn about the recent API trends that should be on your radar, and discover a CPaaS buyer's guide that will help you properly evaluate vendors and choose the right CPaaS for your enterprise.
EGUIDE:
Even with unified communications and collaborations (UCC) in place, you may still be working with legacy tools or multi-vendor environments that complicate the task of managing your infrastructure. In this e-guide, hear from 2 research experts on the state of UCC management, analytics, and integration.
EGUIDE:
As workers join video conferences and access corporate resources remotely, they're likely unaware of the network infrastructure that supports those actions -- until something doesn't work. In this e-guide, learn how to prepare your network for an increased number of remote workers.
EGUIDE:
In this expert guide learn about leading vendor Zoom and their new cloud PBX offerings, which use desk phones from Polycom and Yealink that integrate with contact center products from Five9 and Twilio.
EGUIDE:
As more telemedicine systems flood the market, providers should be aware of the key factors that make some products more suited to their organizations. Access this e-guide for the 5 areas by which you should judge potential telemedicine products to ensure you deploy the best tool.
EZINE:
In this week's Computer Weekly, Dell's proposed $67bn acquisition of EMC would be the biggest in the history of IT – we assess the implications. £175bn of IT outsourcing contracts come up for renewal in the next three years- what are your options? And we hear from IT leaders about security and the internet of things. Read the issue now.