EBOOK:
This Technical Guide explores the disconnect between UC applications and how employees in sales, marketing, customer service and other departments do their job. It also discusses how vendors are working to integrate UC capabilities in popular work software, like customer-management applications, on both desktop and mobile devices.
WHITE PAPER:
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not
optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
WHITE PAPER:
Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.
WHITE PAPER:
This paper focuses on how to integrate VoIP solutions with thin client computing. It covers why telephony is not only supported on a virtual PC but also why virtual PCs can perform better than a traditional PC desktop solution for telephony support.
EGUIDE:
This e-guide discusses key deployment strategies to help unified communications (UC) pros get started. Uncover the physical components of video conferencing systems, interoperability and standards considerations and how organizations should address video management to ensure a solid quality of service (QoS).
PRESENTATION TRANSCRIPT:
Get a holistic view of the potential costs and savings associated with SIP trunk consolidation. Uncover actual costs and savings models, a review of key technical considerations, primary design considerations, and a discussion of a holistic architecture that can take you from SIP trunking to UC easily and economically.
PRESENTATION TRANSCRIPT:
Explore why legacy wide area networks (WANs) cannot handle the pressures of real-time traffic and uncover how WAN virtualization can help solve these performance problems.
EZINE:
How does VoIP quality measure up to 20th century standards? In this issue of Network Evolution, we look at what's driving VoIP networking development, and what users expect when it comes to voice and video quality.
WEBCAST:
Learn the benefits SIP can bring to your organization – helping you provide a heterogeneous UC environment to your users, increase enterprise mobility, ensure the delivery of communications applications, and more!