WHITE PAPER:
Voice and data on a single wire is an exciting network development. MPLS technology, which enables voice and data to be transported together on wide area networks (WANs), has matured to provide a platform for almost unimaginable communications and cloud computing possibilities. Learn more about MPLS by reading this white paper.
WHITE PAPER:
Even the smallest business can live large with a business communications system from Cisco. Why switch to a small business communications system from Cisco? Because when you combine voice, video, and data in a single network, you can cut costs and get more done.
EBOOK:
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
EBOOK:
In the next few years, hospitals will be rolling out all kinds of technology to improve patient care. Each of these devices and systems must be able to send and receive information instantly.
CASE STUDY:
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
WHITE PAPER:
Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions.
WHITE PAPER:
SoIP providers can no longer ignore the harsh business reality of providing a fixed-income service while accommodating ever-growing monitoring demands. Read this paper to learn how Data Access Network (DAN) has emerged as the "Best Practice" data access and network monitoring architecture for cost-effective DPI monitoring.
PRESENTATION TRANSCRIPT:
Read this paper to learn the basics of unified communications deployment, unified messaging and office communications server deployment, and the features offered by these technologies.
WHITE PAPER:
This paper summarizes in question and answer format the many critical factors pertaining to VoIP’s viability, regardless of which vendor’s IP-PBX system is deployed across the distributed enterprise.
WEBCAST:
In the Quest Software on-demand webcast, “Getting Your Network out of Gridlock,” learn to monitor your network health so you can maximize performance and minimize gridlock. See how to identify the chokepoints, bandwidth hogs and vulnerabilities that gum up your network.
