PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
EGUIDE:
Every digital tool deployed by TDCX is aimed at augmenting the performance and experience of its employees. In an interview with CW, Byron Fernandez, group CIO of TDCX, talks up the company's approach in ensuring its technology investments enhance employee experience, as well as the cyber security challenges in its human capital intensive business.
EZINE:
In this edition of CW ANZ, we look at how enterprises are using microservices to solve problems and the challenges they are facing in moving to this new paradigm in software development. Read the issue now.
EGUIDE:
Auto Trader is the UK's biggest online marketplace for new and used car sales. Its head of infrastructure sets out how cloud, containers and microservices will help reinforce its market-leading position in the years to come
EGUIDE:
In this e-guide: HR software had long been a relatively backward zone of enterprise software before the Covid-19 pandemic. It had been catching up, as organisations applied digital approaches drawn from customer experience to employee experience, encompassing the journey from recruitment, through working and learning, to moving up or moving on.
WHITE PAPER:
This report looks at the applicability of smart process applications, the drivers for improved case management, and the feature sets required of a modern case management system.
WHITE PAPER:
This resource dives into the top vendors in the BI sector, comparing them based on a wide array of criteria. Cut through the complexity and find out what providers should have your business, and save yourself a BI headache down the road.
EGUIDE:
In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy.
EGUIDE:
In this e-guide: HR software had long been a relatively backward zone of enterprise software before the Covid-19 pandemic. It had been catching up, as organisations applied digital approaches drawn from customer experience to employee experience, encompassing the journey from recruitment, through working and learning, to moving up or moving on.
EZINE:
Digital transformation is more than a marketing pitch, it's a step forward into the next generation of channel partnership. Access this channel analysis e-zine to learn how to turn your reluctant channel partners into agents of change.
