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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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Over 20% of the mainframe workforce is expected to retire over the next five years. That's why companies are rethinking their hiring strategies with millennials in mind. Check out strategies on how to address this shift in the mainframe talent pool, and learn what your IT and hiring teams should be doing to attract new talent.
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Read this paper for an evaluation of Hitachi Unified Compute Platform HC (UCP HC) hyperconverged infrastructure solution with a focus on assessing the performance and value of NVMe-based flash for business-critical applications and databases in the virtualized data center.
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Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
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This paper explains current data center challenges and how Composable disaggregated Infrastructure is able to help your organization meet these challenges head on.
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Learn the results of a Total Economic Impact™ (TEI) study conducted by Forrester Consulting and commissioned by Slack and find out the potential return on investment (ROI) companies may realize by deploying Slack Plus or Slack Grid.
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Read to learn about Gartner's key findings, recommendations, and other insights on the IT service management platform market that ServiceNow views as invaluable This paper also explains why Gartner scored ServiceNow's ITSM platform higher than any other platform.
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Learn how organisations building on a revolutionary foundation for how they go to market are succeeding because of their focus on providing excellent customer experiences.
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Read this paper to learn how improving platform security and establishing a foundation of trust, organisations large and small can help simplify security operations.