Customer Churning Multimedia

Business of Information Technology > Business Processes > Customer Service > Customer Satisfaction >
Customer Churning Multimedia (View All Report Types)

Billion Dollar Blindness sponsored by TechTarget WEBCAST: Access this webcast to learn how using the latest intent data and AI-driven technologies can transform their productivity and yields from a market, an ICP, or a set of named ABM accounts. Posted: 08 Feb 2021 \| Premiered: Feb 19, 2020 TOPICS: Artificial Intelligence \| Business Activity Monitoring \| Business Communications \| Business Consulting Services \| Business Development \| Business Environment \| Business Management \| Business Metrics \| Business Models \| Business Performance Management \| Business Process Management \| Business Process Modeling \| Business Processes \| Business Service Management \| Marketing

Rabobank International Enabling Customers to Bank Safe With HP sponsored by Hewlett-Packard Enterprise WEBCAST: View this brief webcast to see what one financial industry leader sees as a solution fit for the security future of his organization, and how strategies involving big data and education can keep customers' money and data safe from cybercrime. Posted: 27 Nov 2013 \| Premiered: Nov 27, 2013 TOPICS: Banking Industry \| Banking Services \| Business Intelligence \| Customer Privacy \| Customer Satisfaction \| Cybersecurity \| Data Security \| Financial Industry Organizations \| Financial Services \| Financial Services Industry \| Online Banking Services \| Risk Management \| Security \| Security Management \| Security Managers \| Security Systems \| Security Threats

Dancing with Elephants - Making Your Business Processes Agile sponsored by Fujitsu America, Inc. WEBCAST: Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal. Posted: 03 Jan 2011 \| Premiered: Jan 3, 2011 TOPICS: Business Performance Management \| Business Process Management \| Business Process Management Software \| Business Process Modeling \| Business Processes \| Cloud Computing \| Collaborative Applications Software \| Enterprise Applications Software \| SOA \| Software as a Service

IBM Watson at Work: The Rise of Cognitive Computing sponsored by IBM. WEBCAST: Access this eye-opening webcast to learn about a question-answering analytics system that functions as a self-service chat session for customers that would normally contact a call center. Discover how this tool can drastically improve customer experience, decrease issue resolution time, increase top-line revenue, and more Posted: 17 Jul 2013 \| Premiered: Jul 17, 2013 TOPICS: Customer Satisfaction \| Customer Service \| Data Analytics \| Text Analytics

Introduction to Microsoft Dynamics CRM Online sponsored by Microsoft WEBCAST: This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line. Posted: 09 Sep 2009 \| Premiered: Sep 9, 2009 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Software \| Customer Data Management \| Customer Retention \| Customer Service \| Customer Support Software \| Sales \| Sales and Marketing Software

Deliver Your Customers the Right Answer at the Right Time sponsored by Oracle Corporation VIDEO: Watch this brief video to learn how you can provide consistent and relevant answers fast on channels from self-service website queries to social media- increasing customer loyalty and reducing costs in the process. Posted: 04 Aug 2013 \| Premiered: 02 Aug 2013 TOPICS: CRM \| Customer Loyalty \| Customer Service \| Oracle (Product) \| Web 2.0

Applying Business Analytics Webinar Series - Integrate Your Office sponsored by SAS WEBCAST: This Webinar explains how by combining the power of SAS® Business Analytics with Microsoft Office you will be able to easily access data from any operational system without IT intervention, automate spreadsheets and PowerPoint decks, and save time and money by reducing redundancy and improving productivity. Posted: 09 Apr 2010 \| Premiered: Apr 9, 2010 TOPICS: Business Intelligence \| Business Process Automation \| Business Process Management \| Business Processes \| Data Management \| Data Mining \| Data Quality \| Microsoft Office \| Predictive Analytics

Explore the Features and Benefits of Real-Time Mobile Engagement sponsored by Kofax, Inc. WEBCAST: In this video, you'll learn about Kofax Mobile Capture, which allows you to take a photo and instantly insert that information into the appropriate business process. Watch now to learn how this innovative technology enables you to extract more valuable data so customer engagement is enhanced. Posted: 31 Mar 2014 \| Premiered: Oct 7, 2013 TOPICS: Business Process Management \| Business Processes \| Mobile CRM

The Secret Recipe: Transforming Best-In-Class Contact Centers sponsored by Talkdesk WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help. Posted: 27 Aug 2019 \| Premiered: Aug 27, 2019 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service

How Not to Get Fired: Choose JBoss Enterprise BRMS for Your Mission-Critical Business-Rules Deployment sponsored by Red Hat WEBCAST: Watch this webcast now to get an overview of the JBoss Enterprise BRMS and its key capabilities for tackling demanding process tasks. Posted: 20 Jul 2012 \| Premiered: Jul 20, 2012 TOPICS: Business Processes \| JBoss \| Process Control Software \| SOA