Web-enabled Call Centers Multimedia

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Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 08 Sep 2011 \| Premiered: Sep 7, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 28 Oct 2011 \| Premiered: Oct 28, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Introducing Avaya Collaborative Cloud sponsored by Avaya WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works. Posted: 30 Apr 2012 \| Premiered: Apr 30, 2012 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Communications Networks \| Contact Centers \| Mobile Workers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Unified Messaging \| Videoconferences

IBM LinuxONE Total Cost of Ownership Calculator sponsored by IBM WEBCAST: In just a few minutes learn how much you can save with a personalized TCO estimate. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management

The ROI of AppSec: Getting your Money's Worth from Your AppSec Program sponsored by Veracode, Inc. VIDEO: This video will take a look at the real costs of fixing vulnerabilities and how to maximize the ROI of your application security program. Posted: 17 Jan 2018 \| Premiered: 17 Jan 2018 TOPICS: IT Management

SSD Reliability, Performance Aid Flash Storage Adoption sponsored by IBM WEBCAST: Solid-state storage is most often considered to improve performance, but SSD reliability concerns may be unnecessary. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management

POWER8 Cost Savings Estimator sponsored by IBM WEBCAST: See how much you can save. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management

Tech Talk: Busting the Malware Silver Bullet Myth sponsored by McAfee, Inc. VIDEO: Hear how multiple layers of advanced malware detection and analysis technologies combat cyberthreat innovation. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management

National Weather Service Provider Delivers Quality 24x365 sponsored by IBM VIDEO: Hear how Met Office in the UK leverages a flexible infrastructure to efficiently analyze data in real-time. Posted: 06 Apr 2017 \| Premiered: 06 Apr 2017 TOPICS: IT Management