WEBCAST:
AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
WEBCAST:
View this webcast to learn about an operations log intelligence program that enables you to easily collect, centralize, archive and search your log files. Watch now for a brief demonstration of this software and explore the many benefits it can offer your organization.
WEBCAST:
This informative webcast examines an application solution that leverages the full power of the IMS to deliver telecom capabilities as a web service. Tune in and find out how this can help your organization significantly improve productivity and efficiency.
VIDEO:
This video details the changed cloud computing is causing in IT management and service delivery and offers a solution to help your organization keep up.
VIDEO:
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
WEBCAST:
The cloud is not only changing how IT organizations source and deliver technology – it's also leading IT organizations to be more service centric. This webcast explores what it means to be "service-centric" at both the organizational level and for IT professionals.
WEBCAST:
View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.
VIDEO:
IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.
VIDEOCAST:
This videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want.
WEBCAST:
The pressure is on for IT to become more agile, and while many organizations have responded by leveraging cloud and automation, the promise of seamless service delivery often goes unfulfilled. In this webcast, discover a better approach to automation that takes inspiration from the manufacturing world -- IT as an "assembly line."
