Communication Software White Papers

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How to Achieve a 3X ROI with Slack
sponsored by Slack
WHITE PAPER: Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 18 Jan 2024 | Published: 02 Dec 2023

Slack

Getting Mobile Collaboration Right
sponsored by Avaya
WHITE PAPER: This valuable guide offers information and advice to help you prepare and build an intelligent mobile collaboration strategy.
Posted: 19 Jun 2013 | Published: 19 Jun 2013

Avaya

How to Get Ahead in a Challenging Economy
sponsored by Cisco Systems, Inc.
WHITE PAPER: Like their larger counterparts, small businesses are turning to innovative, network-based communication tools to work more efficiently for less. Cisco offers a number of unified communications solutions tailored specifically to small businesses.
Posted: 14 Aug 2009 | Published: 14 Aug 2009

Cisco Systems, Inc.

SMB Communications Study: Uncovering the hidden cost of communications barriers and latency
sponsored by Siemens Enterprise Communications
WHITE PAPER: The follwing white paper outlines the findings of a study sponsored by Siemens Enterprise Communications and prepared by SIS International Research. It discusses and quantifies the hidden cost of communications barriers and latency that small and medium sized business.
Posted: 02 Dec 2010 | Published: 02 Dec 2010

Siemens Enterprise Communications

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration
sponsored by Cisco
WHITE PAPER: This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business.
Posted: 14 Apr 2014 | Published: 30 Sep 2013

Cisco

Top Ten Considerations When Evaluating Unified Communications Solutions
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses of all sizes are taking advantage of the rapid advancements in unified communications.   Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.
Posted: 17 Jun 2011 | Published: 17 Jun 2011

Cisco Systems, Inc.

Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Cisco

Seven Steps to Achieving Better Requirements Engineering in Your Organization
sponsored by IBM
WHITE PAPER: Requirements engineering is about more than just analyzing documenting requirements. It is an important and multifaceted part of systems engineering that broadens the product development process. Companies that successfully introduce a new requirements engineering process don't just change their process and technology; they change their thinking.
Posted: 13 May 2009 | Published: 31 Mar 2009

IBM

What’s New in IP Office 9.0
sponsored by Avaya
WHITE PAPER: This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations.
Posted: 11 Nov 2013 | Published: 11 Nov 2013

Avaya

Making Web 2.0 Work for Your Enterprise: External Deployments
sponsored by Oracle Corporation
WHITE PAPER: Discover how several innovative companies are using collaboration, blogging communities, social networks, and related forms of communication to enhance branding, increase reputation among customers and communicate with them, create public support, and increase team productivity and knowledge sharing.
Posted: 03 Apr 2009 | Published: 01 Aug 2008

Oracle Corporation