Computer Telephone Integration White Papers

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Speed Up Your Software Development Cycle
sponsored by Slack
WHITE PAPER: Learn how to accelerate coding and deliver more software faster.
Posted: 20 Nov 2023 | Published: 20 Nov 2023

TOPICS:  IT Management
Slack

Reimagining IT Service Delivery and Operations in Unimagined Times
sponsored by ServiceNow
WHITE PAPER: Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform.
Posted: 19 Jan 2022 | Published: 15 Jul 2020

TOPICS:  IT Management
ServiceNow

Building Business Resilience to Protect Against a Destructive Cyber Attack
sponsored by Dell Technologies
WHITE PAPER: Read this paper to learn the best practices around building cyber resiliency that will ensure your organization is prepared and can offer protection against cyber attacks.
Posted: 05 Jan 2021 | Published: 05 Jan 2021

TOPICS:  IT Management
Dell Technologies

Ponemon - Costs and Consequences of Gaps in Vulnerability Response
sponsored by ServiceNow
WHITE PAPER: Ponemon Institute surveyed almost 3,000 IT security professionals across the globe to understand how organizations are responding to vulnerabilities. This paper presents the findings of the most recent report and compares it to the 2018 study – read on for the complete results.
Posted: 08 Feb 2021 | Published: 06 Aug 2020

ServiceNow

Understanding Secure Access Service Edge (SASE) Architectures
sponsored by Citrix
WHITE PAPER: This paper presents how to rethink network and security architectures to meet modern requirements while reducing costs and complexity.
Posted: 05 Apr 2021 | Published: 05 Apr 2021

TOPICS:  IT Management
Citrix

AI Done Wisely Delivers Better, Faster, and More Scalable IT
sponsored by ServiceNow
WHITE PAPER: It’s time to move IT beyond the traditional “better, faster, cheaper — pick any two” conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.
Posted: 01 Dec 2021 | Published: 15 Jul 2020

ServiceNow

Impact of 5G on the Future of Storage
sponsored by Western Digital
WHITE PAPER: This paper will explain how 5G will primarily be an enabler of digital transformation and have a significant impact on where data is stored and processed and how that will impact the future of storage.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

Real-Time Monitoring in Complex Data Centers
sponsored by Beta Systems
WHITE PAPER: When it comes to running your data center, it’s obvious that monitoring is an essential component of successful data centers. Access this e-guide to learn the 6 essential steps for building effective real-time monitoring across your hybrid IT data center.
Posted: 04 Nov 2021 | Published: 30 Oct 2020

Beta Systems

Cebu Pacific Air's Productivity Game Changer
sponsored by Slack
WHITE PAPER: Learn how Cebu Pacific Air improved operational efficiency and saved 114,000 hours a year.
Posted: 20 Nov 2023 | Published: 20 Nov 2023

TOPICS:  IT Management
Slack

Market Guide for AIOps Platforms
sponsored by ServiceNow
WHITE PAPER: AIOps platforms are becoming more widespread; yet successfully deploying an one is easier said than done. The benefits of successful deployment, however, are plenty: leaders can comprehend and contextualize large amounts of unstructured and volatile data, augment ITOps, and perform better analysis. Read on to learn more about the state of AIOps.
Posted: 29 Apr 2021 | Published: 29 Apr 2021

TOPICS:  IT Management
ServiceNow