WHITE PAPER:
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
WHITE PAPER:
This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
WHITE PAPER:
To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper.
WHITE PAPER:
Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
WHITE PAPER:
This whitepaper discusses what can be the weakest link in many video applications cabling infrastructure. Learn how media conversion can be an economical and effective means to convert to the cabling medium of your choice.
WHITE PAPER:
This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time.