WHITE PAPER:
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
WHITE PAPER:
In today's economic climate, IT organizations are looking for ways to achieve cost savings in the short term. Based on this study, the IT organizations achieved this goal by realizing an average payback period for JBoss Operations Network of a short 5.3 months - recovering their initial investments well within the first half-year of deployment.
WHITE PAPER:
In today’s global economy, information exchange is vital. Competitive advantage goes to the companies that can share information and collaborate quickly and accurately in the most cost-effective manner. Read this white paper now to learn how to effectively lower the costs of your business's document capture process.
WHITE PAPER:
This paper provides an overview of Platform HPC Workgroup Manager (HPC-WM). HPC-WM dramatically simplifies both the installation and ongoing management of Linux clusters, making them accessible to even the smallest organizations.
WHITE PAPER:
This paper examines the impact of application virtualization technology on overall system performance. It documents a simple performance evaluation of application virtualization using AppZero virtual application appliance (VAA) compared to a VMware ESXbased system using virtual machines (VM).
WHITE PAPER:
Despite widespread awareness of the impact of cybercrime, cyber attacks continue to occur frequently and result in serious financial consequences for businesses and government institutions.
WHITE PAPER:
This brief whitepaper explains how the Indonesian Stock Exchange (IDX) was able to half its hardware costs by leveraging a Linux system to support trading machines, surveillance machines, database engines, and more.
WHITE PAPER:
This white paper explains the key elements for building a proper, quantified business case. It presents the measures that are favored by corporate finance departments, and helps develop a strong business case for data quality and MDM projects. A number of real-life examples with quantifiable benefits are also included.
