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The following white paper provides readers with practical advice on how to choose the best CMS for customer experience management. Learn about the 6 roadmap checkpoints for choosing the right CMS, 20 important features to consider, and more.
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If you are looking for a way for your brand to succeed in the ever-changing social media landscape and deliver tangible results, follow the three important steps listed in this fascinating paper. Read on now to find startling facts, gain key insights about Social Relationship Management, and better your brand – long-term.
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Explore the Dell Cloudera Solution, and gain an understanding of how it can lower the barrier to adoption for organizations that intend to deploy Apache Hadoop.
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In this eBook, find 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative.
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Access the following white paper to uncover the tools and strategy you need to enable the delivery of uniquely targeted advertising. Get a firsthand look at how with successful implementation, you can stand to lower maintenance costs as well as increase online sales.
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Access the following white paper to uncover a business intelligence and analytics solution that offers the data capabilities of a much large system but only a fraction of the cost. Discover what SMBs stand top gain and how this solution can be deployed quick and efficiently.
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In this white paper, learn how you can meet scalability, cost, complexity, performance, and reliability challenges with the right storage server in place.
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The following white paper explores an IG platform that has been designed with the future of mobility in mind. Get a firsthand look at how this solution can enable organizations to govern, from a centralized location, data created from virtually any device and without having to migrate out of an EMC system or another records management structure.
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Social media is quickly becoming a key part of enterprise business strategy. According to an IDG Research survey, 73% of respondents expect it to be critical or very important in the coming years. So how can CIOs prepare for and encourage the adoption of social media in the enterprise in a secure, compliant way?
