PODCAST:
Midsized businesses need IT solutions that will help them by cutting costs, adding capabilities and reducing risks. Hear about key technologies, trends, best practices and solutions from IBM experts, IBM Business Partners and Industry Analysts that will help you address the IT challenges facing your growing business.
WEBCAST:
Forrester Research Inc. guest speaker, Khalid Kark, VP-Research Director, along with Steve Hurst of AT&T, will highlight today's complex enterprise security environments, discuss the latest research on security infrastructure essentials and explain how managed security services can reduce your risk and simplify policy compliance.
WEBCAST:
AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
WEBCAST:
This brief webcast looks at how mobile devices have changed the way people work, and how employees now expect IT-as-a-Service, with self-service end-user delivery.
WEBCAST:
The cloud is not only changing how IT organizations source and deliver technology – it's also leading IT organizations to be more service centric. This webcast explores what it means to be "service-centric" at both the organizational level and for IT professionals.
VIDEO:
This video case study covers a cloud-based solution that one organization used in order to eliminate data center downtime and applications that don't work.
VIDEO:
In this video, Dave Buchholz and Clyde Hedrick explain how Intel IT is considering implementing Dynamic Virtual Client (DVC) technology that will provide a more robust and flexible platform that users want and that the enterprise needs.
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
