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The following MarketScope white paper explores the current state of user experience platforms and what you need to know about the market when moving forward. Learn how to choose the right solution for your organization and gain access to a comprehensive comparison of many of the leading UXP vendors.
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Review this white paper for tips on selecting - and planning - the right cloud strategy for your organization so you can enjoy all the benefits the cloud has to offer.
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This valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services.
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Visual analytics is the process of analytical reasoning facilitated by interactive visual interfaces. Its becoming the fastest way for people to explore and understand Business Intelligence data of any size. This paper will introduce you to the seven essential elements of true visual analytics applications.
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Learn how enterprise software platforms for CRM and other applications remove much of the complexity of software development, operation and maintenance -- enabling you to extend on-demand success across your entire enterprise.
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Get in-depth insights from a new global survey of executives by The Economist Intelligence Unit, which confirms significant change in how organizations like yours deliver and use IT services, and advocates a blended model of internal and third-party services.
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The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
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This paper examines how Power Save helps companies meet their environmental objectives. It uses intelligent energy management to ensure workstations are available when system resources are required, while conserving power during downtimes.