WHITE PAPER:
This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation.
WHITE PAPER:
As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
WHITE PAPER:
This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
WHITE PAPER:
Access this detailed technical brief to learn how creating a dynamic infrastructure can advance business performance and reduce operational efforts.
WHITE PAPER:
Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.
WHITE PAPER:
This white paper is the culmination of the survey results, painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.