FFA White Papers

WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.

Posted: 05 Nov 2013 | Published: 31 Jul 2013

WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.

Posted: 19 May 2008 | Published: 26 Nov 2007

WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.

Posted: 19 Feb 2010 | Published: 01 Jul 2009

WHITE PAPER: This featured resource discusses one platform that ensures correct sales tax calculation, managing taxation from start to finish. By considering taxes from the beginning, see how companies are able to maximize sales and revenue.

Posted: 12 Jan 2015 | Published: 12 Jan 2015

WHITE PAPER: This resource examines how you can make your organization a dynamic business with the right set of innovative and proactive applications and tools.

Posted: 19 Dec 2013 | Published: 19 Mar 2013

WHITE PAPER: This info sheet highlights an HR service provider that offers a full range of consulting, payroll, and business process optimization (BPO) services to help your business get the most out of a cloud-based HR system.

Posted: 12 Jun 2014 | Published: 12 Jun 2014

WHITE PAPER: With a job management system, you can automate job management for easier, more effective management across a complex IT landscape. View this informative resource to explore the benefits of the Hitachi JP1 job management system.

Posted: 27 Dec 2013 | Published: 31 Dec 2008

WHITE PAPER: This valuable resource counts down six critical manufacturing technologies that every small and midsize organization should have.

Posted: 14 Mar 2014 | Published: 30 Jun 2013

WHITE PAPER: In this white paper, learn about Enterprise Process Automation (EPA), which is designed to unlock your organization's potential for speed, efficiency, accuracy, and compliance by creating alignment across the business and technical silos within a company.

Posted: 18 Mar 2014 | Published: 31 Dec 2013

EZINE: In this issue of CW EMEA, we look at the startup scene in Finland. Every startup needs a starting place, and many Finnish innovators began at Aalto University. We also look at how the Gulf region is seeing some of the heaviest investments in the latest technology as countries diversify their economies to reduce reliance on oil. Read the issue now.

Posted: 07 Aug 2023 | Published: 10 Aug 2023

ANALYST REPORT: The dread of any IT manager is in making a significant purchase of hardware or software to then find that they are 'locked in' to one supplier. But analyst Clive Longbottom asks, is this still the case?

Posted: 08 Feb 2021 | Published: 14 Mar 2016

ANALYST REPORT: In this report from Quocirca, analyst Clive Longbottom explains why you don't always get what you think you're getting with flash storage.

Posted: 08 Feb 2021 | Published: 14 Mar 2016

EZINE: In this week's Computer Weekly, we find out how oil giant Shell is using AI and machine learning to boost workforce productivity. We analyse the attempted Russian cyber attack revealed by the Dutch government. And we look at how blockchain is being used in the food and drink industry to improve supply chain management. Read the issue now.

Posted: 08 Feb 2021 | Published: 12 Oct 2018

WHITE PAPER: The steady modernisation of ERP systems, as they edge to the cloud and are complemented by new-generation customer software, was markedly evident this year. And blockchain and AI are making inroads. In this e-guide, Computer Weekly takes a look at the top 10 business applications of 2018.

Posted: 08 Feb 2021 | Published: 03 Jan 2019