WHITE PAPER:
This white paper reviews modern enterprise service grids and how their brokered peer-to-peer architecture offer ease of use for a wide array of distributed computing projects including the SOA market.
WHITE PAPER:
Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
WHITE PAPER:
In this CFO guidebook, learn how you can leverage mobile, cloud, social media, and big data to dramatically improve business results and drive insight-fueled transformation.
WHITE PAPER:
Technology Portfolio Management is an essential component of any complete Technology Governance strategy. Understand the Technology Portfolio Management process and introduce Portfolio Management into your organization.
WHITE PAPER:
In this white paper, you will gain insight on how storage resource management (SRM) application has been evolving over the years to address the challenges expressed by IBMs storage productivity center administrators who are tasked with managing growth, complexity, and storage environments in the most cost effective way possible.
WHITE PAPER:
Some organizations continue to operate without documented processes, procedures and polices. Learn how to avoid risks to services levels, business continuity - and a new approach to IT - one that moves from a reactive to a more predictive model.
WHITE PAPER:
Understand how SOA governance can fit within an overall corporate governance framework and learn how to effectively apply SOA governance through the appropriate decisions and progress measurements.
WHITE PAPER:
Recognizing that successful IT innovation requires deep involvement with the business overall, CIOs increasingly help set business strategy, use IT to enable business flexibility, and help corporations meet enterprise-wide goals. Learn what this means to IT managers, operations managers, development managers, strategy and architecture leaders.
WHITE PAPER:
Virtualization offers a more flexible solution where resources can be redistributed in accordance with shifting demands. However, virtualization resources add a new abstraction layer to the infrastructure stack, which can complicate IT service optimization. Read on to learn best practices for optimizing IT services in complex virtual environments.
WHITE PAPER:
This paper explores the opportunities and challenges presented by the introduction of services on 4G networks, and examines how a strategic BI implementation can help to transform the services a company provides while managing costs of providing them. It also considers the variety of practical applications of a BI system.
