Instant Messaging (Communications) White Papers

Business of Information Technology > Business Processes > Business Communications >
Instant Messaging (Communications) White Papers (View All Report Types)

Story of Voice Transformation sponsored by AT&T Corp WHITE PAPER: This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today. Posted: 16 Jun 2011 \| Published: 16 Jun 2011 TOPICS: Collaboration \| Instant Messaging \| SIP \| Unified Messaging \| Videoconferences \| Voice Networking

Top Ten Considerations for Deploying Lync on Smartphones and Tablets sponsored by Aruba Networks WHITE PAPER: Microsoft Lync is transforming the communications landscape by enabling more collaborative and engaging interactions. This resource counts down the top 10 considerations for deploying Lync on smartphones and tablets. Posted: 11 Jul 2013 \| Published: 11 Jul 2013 TOPICS: Collaboration \| Communications Software \| Communications Systems \| Instant Messaging \| Instant Messaging Software \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Network Best Practices \| Network Management \| Smart Phones \| Tablet PC \| Videoconferences \| Videoconferencing Software \| Wireless Internet \| Wireless Networks

Managing Instant Messaging for Business Advantage: Phase Two - Protecting against IM Threats sponsored by Symantec Corporation WHITE PAPER: This white paper provides a four phase approach for effectively managing the risks and costs associated with the corporate use of IM. Learn more about how this four phase approach can help your company establish an effective IM usage policy. Posted: 30 Mar 2007 \| Published: 01 Jan 2006 TOPICS: Instant Messaging \| Instant Messaging Security \| Intellectual Property \| Phishing \| Security Policies \| Spim \| Worms

BlackBerry Enterprise Server for Microsoft Exchange sponsored by BlackBerry WHITE PAPER: The BlackBerry® services are designed to provide productivity tools—such as email, instant messaging, and personal information management (PIM) functionality—and data from enterprise applications to mobile users. Posted: 11 Aug 2006 \| Published: 01 Aug 2006 TOPICS: Backups \| Databases \| Email Software \| Instant Messaging \| Microsoft Exchange \| Personal Information Management Software

The Five Productivity Benefits of a Secure Network sponsored by Cisco Systems, Inc. WHITE PAPER: A secure network foundation from Cisco enables you to easily and cost-effectively add new users and applications as needed. Posted: 10 Oct 2008 \| Published: 10 Oct 2008 TOPICS: Contact Centers \| Instant Messaging \| Network Security \| Security Management \| Videoconferences \| Web Conferences

e-Book: Chapter 6 - Ten Hidden E-Discovery Hazards sponsored by Symantec Corporation WHITE PAPER: This paper explains Ten hidden e-discovery hazards reviewing everything from databases and storage to instant messages and smartphones which can help ward off e-discovery surprises. Posted: 27 Aug 2008 \| Published: 27 Aug 2008 TOPICS: Databases \| ERP \| Instant Messaging \| Metadata \| Storage Systems \| Systems Management \| VoIP

eGuide: Expert Tips for Deploying Secure Messaging Technologies sponsored by TechTarget Security WHITE PAPER: This eGuide discusses the critical importance of securing these messaging systems and looks at various methods for protecting the information that is transmitted via these technologies. Posted: 24 Oct 2008 \| Published: 22 Oct 2008 TOPICS: Authentication \| Data Encryption \| Email \| HTTP \| Instant Messaging \| Security

Introducing IBM Lotus Sametime 7.5 sponsored by Insight WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m... Posted: 07 Dec 2006 \| Published: 01 Mar 2006 TOPICS: Instant Messaging \| Instant Messaging Software \| Internet Chat \| Lotus Notes \| Lotus Sametime \| Social Networking \| Software Upgrades \| VoIP \| Web Conferencing Software

EZ Insight Report: IBM Rational Jazz Strategy for Collaborative Application Lifecycle Management (Full report) sponsored by IBM WHITE PAPER: Analyst report which includes new or expanded discussion of Open Services for Lifecycle Collaboration, Rational Requirements Manager, Quality Manager, Insight, and IBM Software Delivery Services for Cloud and Rational Asset Manager. Posted: 13 Mar 2009 \| Published: 13 Mar 2009 TOPICS: Application Life-Cycle Management \| Applications Software \| Collaboration \| Dashboards \| Data Collection \| Instant Messaging \| Productivity \| Regulatory Compliance \| Software Development Methodologies \| Software Quality Assurance

Business Case for Integrated Unified Communications and Contact Center Solution sponsored by ShoreTel - OLD WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates. Posted: 08 Jun 2012 \| Published: 30 Jun 2010 TOPICS: Collaboration \| Contact Center Management \| Contact Center Software \| Contact Centers \| Contact Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Instant Messaging \| Teleconferences \| Unified Messaging \| Unified Messaging Systems \| Videoconferences