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The process of verifying that business intelligence report content has not been adversely affected following a change in the IT environment can be time-consuming and tedious. This resource introduces a utility that automates the testing process – read on to learn more.
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This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
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Everyone from the home user to the corporate enterprise needs to secure their Wi-Fi network. This white paper offers 11 tips for securing your Wi-Fi network, including encryption, password management, and more.
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This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.
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A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
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Network operators are under pressure to enhance network coverage, reliability, and capacity, while increasing the quality of the mobile experience. Heterogeneous networks (HetNets) -- more diversified access networks -- are emerging as a strategy to bridge the cost and capacity gap and meet demand.
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In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
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This resource takes an inside look at the 802.11ac wireless networking standard, and offers tips and tactics to help you approach wired-equivalent performance per user.
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This informative white paper discusses a wireless networking solution that can boost your Wi-Fi performance, control applications and meet capacity demands where needed. Read on to learn more.
