People Portals White Papers

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3 Tough Questions to Ask Your ICT Support Provider to Ensure Its Services Match Your Needs sponsored by Dimension Data WHITE PAPER: This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs. Posted: 03 Feb 2014 \| Published: 03 Feb 2014 TOPICS: IT Service Management \| IT Services

Transitioning to a Dynamic Data Center sponsored by Hitachi Vantara WHITE PAPER: The speed of change in global markets and the challenges of new modes of business demand companies operate in and react to quickly changing landscapes. Nowhere is this more critical than in the means and methods the enterprise uses to power its business, typically via IT services. Posted: 28 Jan 2011 \| Published: 28 Jan 2011 TOPICS: Data Centers \| Governance, Risk, Compliance (GRC) \| IT Departments \| IT Services \| ROI \| Server Virtualization \| Storage Virtualization

Readying your Portals for Social Business sponsored by IBM WHITE PAPER: Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals. Posted: 16 Nov 2011 \| Published: 16 Aug 2011 TOPICS: Collaboration \| Communications Systems \| Data Management \| Infrastructure Management \| Mobile Device Management \| Portals \| Productivity \| Social Networking \| Strategic Planning \| Unified Messaging Systems \| Web 2.0

Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions sponsored by ConnectWise WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients. Posted: 03 Jan 2012 \| Published: 03 Jan 2012 TOPICS: Channel Management \| CRM \| IT Management \| IT Services \| Sales \| Sales Channels

The State of IT Systems Management sponsored by Kaseya WHITE PAPER: This white paper is the culmination of the survey results, painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems. Posted: 13 Aug 2010 \| Published: 13 Aug 2010 TOPICS: Help Desks \| IT Infrastructure \| IT Services \| IT Systems \| ITIL \| Regulations \| Systems Management

Beyond Passwords: Protect the mobile enterprise with smarter security solutions sponsored by IBM WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond. Posted: 09 Oct 2014 \| Published: 30 Sep 2013 TOPICS: Access Control \| Access Control Software \| Application Security \| Authentication \| Authorization \| CIOs \| Cloud Security \| Compliance Best Practices \| Compliance Software \| Cybersecurity \| Data Analytics \| Data Security \| Endpoint Security \| Fingerprinting \| Firewall Management \| Fraud Protection \| Identification Systems \| Identity Management \| Identity Management Software \| Internet Security \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Laptop Computers \| Mobile Device Management \| Mobile Workers \| Network Security \| Network Security Hardware \| Network Security Software \| Password Authentication Protocol \| Password Management \| Password Management Software \| Passwords \| Regulatory Compliance \| Risk Assessment \| Risk Management \| Secure Content Management \| Secure Content Management Hardware \| Secure Content Management Services \| Secure Content Management Software \| Securities Industry \| Security \| Security Best Practices \| Security Hardware \| Security Industry \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Systems \| Security Threats \| Smart Phones \| Social Computing \| Tablet PC \| Vulnerability Assessments \| Vulnerability Management

The Future of IT: A Customer First Approach sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs. Posted: 17 Feb 2014 \| Published: 13 Feb 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems

Service-Oriented Configuration Management sponsored by Pangea Systems WHITE PAPER: This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation. Posted: 26 Jun 2014 \| Published: 10 Jun 2010 TOPICS: Configuration Management \| Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Why You Need an Infrastructure Provider - The Top 10 Things to Look For When Choosing One sponsored by Verio WHITE PAPER: Read this whitepaper to learn the benefits of outsourcing to infrastructure providers in today's competitive environment that can deliver solutions that meet the new demands of IT departments. Here are 10 things to look for when seeking out that provider. Posted: 29 Jan 2010 \| Published: 29 Jan 2010 TOPICS: Application Outsourcing \| Applications Management Services \| Business Continuity Planning \| Infrastructure Management \| Infrastructure Services \| IT Outsourcing Services \| IT Services \| IT Spending \| VARs

Embracing the Cloud: Top Seven Imperatives for an Organization sponsored by Wipro WHITE PAPER: This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy. Posted: 12 Jun 2009 \| Published: 01 Mar 2009 TOPICS: Best Practices \| Business Continuity Planning \| CIOs \| Cloud Computing \| Competition \| Data Center Management \| Economic Environment \| IT Managers \| IT Services \| Regulatory Compliance \| Web Services