WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
WHITE PAPER:
This resource details a highly strategic product that is fit-for-purpose for today's connectivity requirements and future-ready for the evolving and emerging application-driven needs of tomorrow.
WHITE PAPER:
The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
WHITE PAPER:
This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more!
WHITE PAPER:
Software migration can be a difficult and time consuming process for administrators, learn about an alternative to Lotus' Domino Upgrade Services that can drastically reduce the time, effort and cost of migrating to Lotus Notes.
WHITE PAPER:
Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
WHITE PAPER:
Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
WHITE PAPER:
After you’ve implemented and optimized your UC audio devices, it’s essential to make sure your end users are satisfied with their equipment. This survey provides a list of suggested questions IT managers can use to get feedback from their users regarding user utilization, services and upgrades.
WHITE PAPER:
This white paper shares practical perspectives on preparing a business case for collaboration tools within Unified Communications, as well as offering best practice approaches for ensuring the successful adoption - and maximum contribution - of collaboration applications in your enterprise.
WHITE PAPER:
This white paper provides insight to a software-defined network fabric for next-gen network infrastructures that reduces burdens while increasing agility. Find out how this innovative technology helps you achieve your business-critical initiatives.