WHITE PAPER:
This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
WHITE PAPER:
By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
WHITE PAPER:
Read this whitepaper to learn how one major healthcare provider that manages roughly 13,000 employees and 8000 contract staff were able to use user virtualization to improve clinical workflow and gain a competitive advantage.
WHITE PAPER:
A costly, complicated migration to a best-of-breed e-Procurement platform is not the only way to achieve a consumer-friendly user interface (UI) and ensure user adoption. Read this paper to discover a cost-effective alternative that allows SAP ERP users to leverage their existing infrastructure to achieve e-Procurement adoption.
WHITE PAPER:
Inside this valuable resource, discover how, by measuring from the user's browser or app, real user management (RUM) tools can quantify the correlation between page load time and user engagement, and show where to optimize performance for more positive outcomes.
WHITE PAPER:
View this white paper to learn more about how your business can obtain higher revenues, lower costs and higher customer satisfaction. Mobility provides businesses with the opportunity to provide customers with unique value. It gives customers a channel to interact with their preferred companies.
WHITE PAPER:
What’s the truth behind the failure of many BI projects? Read this paper to learn the main factors leading to disappointment. These pitfalls are not those of new entrants to BI but have been repeated by smart and well managed companies worldwide.
WHITE PAPER:
Read this white paper to learn four steps to decrease time-to-market and development costs, increase customer adoption and revenues, and enjoy greater flexibility and control when launching enterprise mobile apps.
WHITE PAPER:
This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience.
